What some people find very easy to do, is sometimes not as straight forward for others. As a pattern designer, who sells crochet patterns only in digital PDF form myself, I’ve realised that few years ago. After replying to hundreds of ‘I didn’t get my pattern yet’ emails over the years I’ve finally decided to do a very comprehensive tutorial showing exactly how it works, so no one needs to struggle with this process ever again.
Below you will find very detailed step by step photo and written tutorial on how to find the download links and save PDF crochet patterns you purchased on Etsy to your computer. You can also check out my ‘How to download crochet pattern from Raverly’ post here if you also purchase your patterns on there.
Before I start explaining how to download the pattern, I need to explain the biggest misconception about purchasing patterns online. From majority of the emails I get from customers I’ve realised that most people think that after they complete the purchase, they will get an email directly and manually sent from the designer with PDF patterns attached to it. Because of this, they very often miss the first option to download the pattern and they often think that the designer is to blame for not sending them the email with patterns fast enough or even forgetting to send it at all.
The reality is that vast majority of patterns sold online (I’d say more than 95%) are ‘Instant Downloads‘ and only small amount of patterns are sent manually by the designers. Sending files manually isn’t practical for designers as it would take them too much time and it would be too hard to keep up with sending all the patterns on time.
Instant Download means that you are able to download the file instantly after the purchase and you don’t need to wait for anyone to send the pattern manually. This is because the designer uploaded their PDF pattern to Etsy’s servers (online storage) when creating the product listing on Etsy. After you make a payment and it clears with your bank, you will get instant access to the links from Etsy so you can download the file straight away using one of the 3 options described below.
Note that in rare cases, for various reasons, your payment might not clear with your bank or PayPal straight away. In this case you won’t get links until your payment clears. This is to protect the designer in case your payment gets rejected. If this is the case, you should get a separate email from your payment provider that they are processing your payment. They will also notify you when your payment clears. You will then get your links straight after.
How to know that the pattern you are purchasing on Etsy is an Instant download rather than paper pattern that will be posted or manually sent file? This is written on the top left corner of the photo as well as in ‘Item Details’ section as highlighted in red on the photo below.
HOW TO DOWNLOAD CROCHET PATTERN PURCHASED ON ETSY:
Option 1. Click on the links on the payment confirmation page (the page you get re-directed after your payment is completed).
Option 2. Download the pattern from your Etsy account if you were logged in during the purchase (Instruction how to do it is below).
Option 3. Click on link sent to you via automatic email (If you bought via Etsy account you have to be logged in to your Etsy account on your web browser for the links from your email to work).
If you checked out as guest, you can only download using option 1 & 3.
OPTION 1. HOW TO DOWNLOAD CROCHET PATTERN FROM ETSY’S PAYMENT CONFIRMATION PAGE
Step 1. Click on ‘View your digital files now’.
Step 2. Click on each link (Download) as highlighted below.
Step 3. Click either on ‘save‘ or ‘save as‘. If you click on ‘save‘, the file will be automatically saved to your ‘Downloads‘ folder on your computer. If you choose ‘Save as‘, another window will pop up and you will be able to choose the folder location you want the file saving to yourself.
Step 4. Click ‘open folder‘ to view the file in your saved location. Double click on the PDF file to open it in your PDF viewer software (most popular free software is Adobe Acrobat Reader). Use the patter from the screen or click on ‘File‘->’Print‘ to print the pattern out.
OPTION 2. HOW TO DOWNLOAD CROCHET PATTERN FROM YOUR ETSY ACCOUNT:
Step 1. Log in to your Etsy account and click on “You” (top right)
Step 2. Choose “Purchases and reviews”
Step 3. Find the order. Click on “Download Files” (to the right of the order)
Follow steps 2 to 4 from the option 1 to download, save and open your file.
You are certain you bought via account (and not guest checkout) but the order isn’t showing in your purchases section?
- Make sure you didn’t set up another Etsy account by mistake. Please check if the username is the same in all the places you used to log in to Etsy, like your computer and Etsy App on your phone.
OPTION 3. HOW TO DOWNLOAD CROCHET PATTERN FROM ETSY’S EMAIL RECEIPT
Step 1. Log in to the email account you have registered with on Etsy Account (to check which email you used, go to Your Account > Account settings and scroll down to the Email section of the page) or the email address you typed in during the checkout if you checked out as guest.
Step 2. Click on the orange ‘View your files on Etsy‘ button as highlighted in red on the photo below. If you bought as guest you will be able to download the files immediately. If you bought via Etsy account you have to be logged in to your Etsy account on your web browser for the links from your email to work.
Note that if you are doing it on your phone, being logged in to your Etsy App is not the same as being logged in on web browser. After clicking on the links you will be re-directed to app you are using as a default web browser (like Chrome, or Safari on iPhone) and you will have to log in to Etsy account there.
Can’t find an email from Etsy?
- Make sure you are logging in with correct email address to look for the email from Etsy. The email was sent to email address associated with your Etsy account.
- Check spam/junk mail folder.
- Check Promotions tab in Gmail.
- Type ‘Etsy’ or ‘email@example.com‘ in the search box of your email and hit enter.
- Type your order/invoice ID number in the search box, which you can find on the payment receipt from your payment provider like PayPal or card payment confirmation.
Still can’t find the email with links from Etsy? Please read this supporting article: https://help.etsy.com/hc/en-us/articles/115015566067-Not-Receiving-Emails-from-Etsy
Here is also an article from Etsy on how to download the patterns: https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item
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