Contact | Crochet Arcade

Hello! Before you send us a message using contact form below, please kindly read through Help page which contains the answers to the most Frequently Asked Questions:

Didn’t find the answer you were looking for? Please feel free to send us an email using a contact form below.

Our office hours are Monday to Friday 9:00 – 16:00 (GMT time)

We’ll endeavour to reply to you within 2 working days (excluding weekends and UK’s public holidays). If your question is of an urgent nature, ie. you have a problem understanding the pattern and you are on a deadline to gift it to someone, please send a message via our Facebook page instead, starting with the word ‘URGENT’ at the beginning.

If you sent an email but didn’t get a reply within 2 working days, please check your spam folder as the reply message could go there or re-send it again directly to (this way it’s more likely the reply won’t go to your spam/junk mail folder).

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